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For years, B2B marketers have been obsessed with "the funnel." We pour money into the top, hoping that after all the MQLs, SQLs, and complex nurturing, a few good customers fall out the bottom.
It's like fishing with a giant net. You catch some salmon, sure, but you also get a lot of seaweed, old boots, and confused goldfish that waste your sales team's time.
Account-Based Marketing (ABM) flips the script.
ABM is spear-fishing. It's a high-performance strategy where you stop marketing to everyone and start treating your dream clients as individual markets. It’s the art of marketing to an audience of one... at scale.
If you're tired of chasing low-quality leads and ready to land the "whales" that define your business, this is your step-by-step guide.
The Core Shift: From Lead-Centric to Account-Centric
Traditional marketing is a numbers game. ABM is a names game.
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Traditional Funnel: "We generated 1,000 leads this month!" (And sales ignores 950 of them).
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ABM "Flipped" Funnel: "We've identified our 25 dream clients. How do we get them all to love us?"
This strategy aligns sales and marketing into a single revenue team with one shared goal: land those 25 accounts.
The Step-by-Step ABM Setup
Ready to build your spear-fishing operation? Let's go.
Step 1: Forge Your "Smarketing" Alliance
Before you write a single email or buy one ad, you must get sales and marketing in the same room. This is non-negotiable. ABM dies in a silo.
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What to do: Hold a kickoff workshop.
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The Agenda:
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Define the Goal: Is it to land 10 "whale" accounts? Or to expand into a new vertical with 50 "high-potential" accounts? Get specific.
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Agree on the ICP: Define your Ideal Customer Profile. This is where most strategies fail.
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Set the Rules of Engagement: Who does what? Marketing creates the "air cover" with ads and content. Sales (SDRs/AEs) executes the personalized outreach. Who follows up on what?
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Define "Win": It's not "MQLs." It's "percent of target accounts engaged," "meetings booked," and "pipeline sourced from target list."
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Step 2: Define Your Ideal Customer Profile (ICP)
Your ICP is your blueprint for the perfect account. Be brutal. Be specific. A vague ICP like "tech companies" is useless.
A strong ICP looks like this:
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Industry: B2B SaaS (Fintech)
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Company Size: 500-2,000 employees
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Revenue: $50M - $250M ARR
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Geography: North America
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Tech Stack: Uses Salesforce, Marketo, and AWS.
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"Trigger" Signal: Just hired a new VP of Engineering OR just raised a Series C/D.
This isn't a persona (that's who you sell to). This is the company that is primed to buy.
Step 3: Build Your "Hit List" (Account Selection)
Now that you have your blueprint, go find them.
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Tools to use: LinkedIn Sales Navigator, 6sense, Demandbase, or even just your own CRM data from past successful deals.
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Start Small: Don't try to target 500 accounts. Start with a "Tier 1" list of 10-25 "dream" accounts. These are the logos that would make your year.
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Get Sales Sign-Off: Pass the list to your AEs. Do they agree? Do they have relationships there? This list becomes your shared "Rosetta Stone."
Step 4: Map the Buying Committee & Gather Intel
You're not selling to a "company." You're selling to a committee of 5-10 people. You need to know who they are.
For each target account, map out:
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The Champion: (e.g., Director of Ops) The one who feels the pain you solve.
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The Decision-Maker: (e.g., VP of Ops) The one with the budget and final "yes."
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The Influencer/User: (e.g., Ops Manager) The one who will use your tool and can be your internal cheerleader.
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The Blocker: (e.g., CFO, Head of IT) The one who will ask about budget, security, and integration.
Gather Intel: Go full-on private investigator. What did the VP just post on LinkedIn? Did the company just get funding? Did they just get a bad G2 review on a competitor? This is the ammunition for your messaging.
Multi-Touchpoint Orchestration: The "Surround Sound" Play
You're not just sending one email. You're creating an entire, personalized experience. This is where you orchestrate your attack.
An example 4-week play for one account:
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Week 1 (Air Cover):
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Channel: LinkedIn Ads
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Tactic: Run "Account Targeting" ads showing a case study from their direct competitor. The ad is only seen by employees at that specific company.
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Week 2 (The Personalized Approach):
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Channel: Email + LinkedIn
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Tactic: Your SDR sends a hyper-personalized email to "The Champion" (Director of Ops).
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The Message: "Hi [Name], I saw the case study on [Competitor] we're running on LinkedIn. Your CEO just mentioned [Company Goal] in your earnings call. Our client [Competitor] achieved that same goal by [Solution]. Worth a 15-min chat?"
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Week 3 (The "Lumpy" Mail):
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Channel: Physical Mail
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Tactic: Send a high-value physical item (a relevant book, high-quality swag, a framed copy of their "trigger" article) to "The Decision-Maker" (VP of Ops) with a handwritten note.
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The Note: "Hi [VP Name], thought this might be useful as you tackle [Company Goal]. P.S. - My team is helping [Competitor] with this right now. -[SDR Name]"
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Week 4 (The Warm Follow-Up):
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Channel: Phone / Email
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Tactic: The SDR follows up. "Hi [VP Name], just wanted to make sure you got the [Book Name] I sent over. As I mentioned in the note, we're..."
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Simultaneously: The AE connects with the VP on LinkedIn with a relevant message.
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This isn't an automated sequence. It's a coordinated, multi-channel experience that makes it impossible for them to ignore you.
The Payoff: Real ABM Results
Does this all seem like a lot of work? It is. But the payoff is staggering.
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Case Study 1: The "Lumpy Mail" Play
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Company: A B2B SaaS startup.
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Tactic: Targeted their 50 "dream" accounts with a high-quality box of local coffee and a mug. The note said, "Let's have a 15-minute virtual coffee and discuss how we can save you 10 hours a week."
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Result: Booked meetings with 18 of the 50 accounts (a 36% meeting rate). The cost was high, but the ROI from landing just two of those deals paid for the entire campaign 10x over.
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Case Study 2: The "Digital Surround" Play
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Company: An established Fintech firm.
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Tactic: Identified 20 "at-risk" customers of their main competitor. Ran a 6-week digital play:
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LinkedIn ads showing competitor comparison charts.
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A VIP webinar invite (exclusive to these 20 accounts) on "The 3 Hidden Risks in Your Current [Service] Contract."
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Personalized sales outreach referencing the webinar content.
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Result: Flipped 4 major enterprise accounts from their competitor in 6 months, representing over $2M in new ARR.
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The ABM Metrics That Matter:
Stop obsessing over MQLs. Start tracking:
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Account Engagement: Are the right people at the right accounts viewing your content?
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Meeting Rate: How many of your target accounts agree to a meeting?
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Pipeline Velocity: How fast are these deals moving through the pipeline? (ABM deals often close faster).
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Average Contract Value (ACV): ABM's #1 win. These deals are almost always larger.
Your First Move
ABM isn't a quick hack. It's a fundamental shift in strategy. But you can start today.
Your homework: Call a meeting with your best salesperson. Ask them, "If you could only sell to 10 companies for the rest of the year, who would they be?"
There's your first ABM list. Now go hunt.
